Effective Date: January 18, 2026

Dream To Life, operating as DTL Agency ("we," "our," or "us"), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how information is collected, used, stored, and protected across all areas of our ecosystem.

This policy applies to all services, websites, forms, and communications operated by Dream To Life, including but not limited to:

• Special Occasion Story Films
• DTL Sound Works (public creative content)
• DTL Kids Corner
• DTL Agency Services

Information You May Provide

• Name and contact details (such as email address and phone number)
• Information submitted through contact forms, intake forms, or service order forms
• Photos, videos, audio files, and written materials voluntarily submitted for project creation
• Communications sent via email, forms, or direct messaging

Automatically Collected Information

• Basic website analytics data (such as page visits, device type, and browser type)
• Cookies or similar technologies used to improve site performance and usability

We do not knowingly collect sensitive personal information unless it is voluntarily provided and necessary for a specific service.

• Responding to inquiries and support requests
• Providing and delivering requested services
• Communicating about projects, updates, or changes
• Improving website functionality and user experience
• Maintaining internal records and operational integrity

Your information is never sold, rented, or traded to third parties.

DTL Kids Corner provides content designed for children; however, we do not knowingly collect personal information directly from children without parental or guardian involvement.

Any information submitted in relation to children’s content is provided by parents, guardians, educators, or authorized adults. We encourage parents and guardians to review this Privacy Policy and supervise children’s online activity.

• All submitted materials are used solely for the purpose of creating the requested story film
• Clients confirm they own or have permission to use all submitted materials
• All content is handled with care, discretion, and respect
• No client materials are shared publicly without explicit written consent

Data Retention

Personal information collected through our websites, forms, chatbots, or services is retained only for as long as necessary to fulfill the purpose for which it was collected.

Unless a longer retention period is required for legal, contractual, or operational reasons, personal information is securely deleted within six (6) months after:

• Completion of a project,
• Closure of an inquiry, or
• The end of an active service relationship.

Clients may request earlier deletion of their information, subject to any legal or contractual obligations..

Security Measures

Access to personal information is limited to authorized individuals involved in service delivery. While no method of transmission or storage is completely secure, we continuously review and improve our safeguards.

• Requesting access to your data
• Requesting corrections or updates
• Requesting deletion where appropriate

To exercise these rights, please contact us through our support portal.

Updates will be posted on this page with a revised effective date.